Payments policy
Paypal
What payment methods Tedsby supports?
We support all major credit cards: Visa, MasterCard, American Express and Discover via PayPal.
At the checkout page, you may choose to pay with credit card or PayPal.
PayPal would also accept all major credit cards.
Why am I transferred to the PayPal site?
After you click the "Buy now" button, you would be securely transferred to PayPal.
PayPal offer added protection for both you the customer and the artist.
Shipping policy
I work with state post Ukrposhta Airmail,
Shipping time 14 days-5 weeks, even during the war our mail works smoothly without delays, parcels leave Ukraine from Kiyv first 3 days (delivery delays usually occur in the pre-Christmas period) each parcel has a tracking number and is tracked on tracking sites such as 17track
I marks a parsel with bear as "gift" and value of goods 15-20 euro for European countries (so that the buyer does not pay additional customs)
Very sorry I NOT work with courier delivery as DHL, TNT and others!
Returns policy
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Review by
CAROL
E.
Canada,
on
Sep
17, 2024
Another wonderful extremely well made bear. My favourite teddy bear artist I have been fortunate enough to find on Tedsby ! Thanks again for another little bear that makes me smile everyday! ;)
Review by
CAROL
E.
Canada,
on
Feb
7, 2025
Beyond cute ! Excellent craftsmanship. I’ve always wanted a little Pooh bear in my teddy collection and this little guy fulfilled that wish.
Cant go wrong with one of Ann Bratkova’s teddies. ( I have sooo many !! )
Review by
Joanna
F.
Poland,
on
Jan
29, 2025
What a surprise! She wears a hat!!!! Thank you Ana, she is so cute!
Review by
Joanna
F.
Poland,
on
Jan
23, 2025
Another beautiful tiny bear! Perfect! Beautiful and sweet....
Review by
Joanna
F.
Poland,
on
Jan
23, 2025
I love Henry very much! He is perfect! Thank you Ana!
Review by
Joanna
F.
Poland,
on
Jan
23, 2025
Another beautiful tiny bear! She is perfect! Beautiful! Thank you Ana !
Review by
CAROL
E.
Canada,
on
Jan
22, 2025
Another beautiful bear ! I love him and workmanship is impeccable! Thank you once again !
Review by
Obie
B.
Australia,
on
Jan
11, 2025
Wonderful bear with a fabulous face so gorgeous. Beautifully made so lovely
Review by
Obie
B.
Australia,
on
Jan
11, 2025
Gorgeous little bear, so very sweet and beautifully crafted
Review by
Joanna
F.
Poland,
on
Jan
10, 2025
She has just arrived! So sweet!!!! Beautiful tiny bear!
Review by
Kay
C.
United States,
on
Dec
16, 2024
I've always wanted to make a hippo. Can't wait to give it a try. Very clear instructions!
Review by
Julie
M.
United States,
on
Dec
12, 2024
Snowball Chubby is a really cute fluffy soft bear. He makes Christmas🌲 even better. I never knew that could happen but he did it😃 thank you so much Ann for sharing your talents. 🤗❤️
Review by
Sue
S.
United States,
on
Dec
11, 2024
This is a super sweet bear! Thank you so much! Love her!💖💖
Review by
Karin
D.
Switzerland,
on
Dec
3, 2024
Very happy with Alexis, he has such a quirky expression and great bearsonality, thank you so much, Anna!
Review by
Robyn
B.
Australia,
on
Nov
27, 2024
so cute and very well made, arrived today safely
Thank you very mach, dear Robyn ❤️❤️❤️
Ann Teddy
Review by
Robyn
B.
Australia,
on
Nov
27, 2024
so cute and very well made, arrived today safely
Thank you very mach, dear Robyn ❤️❤️❤️
Ann Teddy
Review by
Li
Q.
Hong Kong,
on
Nov
23, 2024
I really like it, the craftsmanship is exquisite, and I am grateful
Thank you very mach, dear ❤️❤️❤️
Ann Teddy
Review by
Joanna
F.
Poland,
on
Nov
22, 2024
The most beautiful Tiny Bear I've ever had. So cute and sweet. Lovely! Thank you Ana!
Thank you very mach, dear ❤️❤️❤️
Ann Teddy
Review by
LuAnn
H.
United States,
on
Nov
18, 2024
Lovely bear!!
Thank you very mach, dear ❤️❤️❤️
Ann Teddy
Review by
CAROL
E.
Canada,
on
Oct
26, 2024
Even better in person. ! My collection. Is growing from this wonderful teddy bear artist - makes my day each time I see her creations about our home. An early Christmas gift 🎁 to myself ! Thank you so much for creating these treasures ❤️
Thank you very mach, dear Carol ❤️❤️❤️
Ann Teddy
Review by
CAROL
E.
Canada,
on
Oct
26, 2024
Perfect in every way !
The Teddy’s this artist makes give me big smiles every day ! Such character in each one ! So skillfully made. Thank you !
Thank you very mach, dear Carol ❤️❤️❤️
Ann Teddy
Review by
Jutta
S.
Germany,
on
Oct
12, 2024
Der Süße kleine Munk ist heute bei mir eingetroffen und er ist sooo niedlich mit seinem süßen Blick und der hübschen Latzhose. Vielen Dank Anna
Thank you very mach, dear Jutta ❤️❤️❤️
Ann Teddy
Review by
CAROL
E.
Canada,
on
Sep
27, 2024
He is stunning. Every little detail. Very special bear thank you so much. He’s enjoying quality time in Canada with his peeps !
Thank you very mach, dear Carol ❤️❤️❤️
Ann Teddy
Review by
Obie
B.
Australia,
on
Sep
20, 2024
A lovely bear very very nice
Thank you very mach, dear Obie ❤️❤️❤️
Ann Teddy
Review by
Obie
B.
Australia,
on
Sep
20, 2024
Gorgeous bear beautifully crafted
Thank you very mach, dear Obie ❤️❤️❤️
Ann Teddy
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